Delivery Details

Your order will be processed and shipped within 1-3 working days. If there is an unforeseen delay, we will contact you.






Normally 2-5 working days. Please allow up to 10 working days



Normally 5-10 working days. Please allow up to 21 working days

Rest of World


Normally 10-14 working days. Please allow up to 31 working days

Special Delivery/Express UK only


1-2 working days. Please allow up to 2 working days

Full Delivery Terms

1. We process orders Monday to Friday. Orders are normally processed within 1-3 working days. Where there is a delay in the supply of goods, we will advise you as soon as practicable. If the goods cannot be delivered within 30 days of your order, we will notify you of this delay and you may either cancel your order or agree a further delivery time with us.

2. Orders received on a non-working day will be dispatched the next working day. Note: Delivery to rural addresses may take an additional day or two.

3. Orders will be sent to the delivery address that you have submitted on your order form. We cannot be held responsible if that delivery address is incorrect.

4. Please note that we cannot deliver to PO boxes.

5. We will deliver the goods following the delivery option selected by you during the order process. Any delivery time scales quoted to you are indicative only. Whilst we use only reputable delivery companies we do not accept any liability for delayed delivery caused by any third party or unforeseen events such as weather, transport links or strikes.

6. Delayed or Lost Orders: Our delivery service considers a parcel lost after it has been in the postal system for a period of 14 working days for UK orders and 21 days for EU and International orders. Though it is highly unlikely deliveries to take this amount of time, we are unable to despatch a replacement until this period of time has elapsed.

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